CRS Support System

 *the article below is slightly out of date, but may still be helpful for certain clients. so we are keeping it up because of this. for our most up to date...

PTZ optics has released a new IP address tool which should allow you to scan your network and set addresses for the cameras. the tool can be found HER...

The camera you have is capable of three (3) different encoding formats MJPEG: When MJPEG is selected you are limited to a single stream; this is by ...

So this can be a somewhat tricky question depending on the streaming format being used (H264, H265 or MJPEG) and then the bitrate and resolution selected,...

Here is the list for the ports that our PTZoptics cameras use. These would be used in any kind of port forwarding situation. 

with the USB, SDI and NDI native models (the 12X-NDI, 20X-NDI, 30X-NDI) you should be able to get the network stream up to 60FPS. if you are not able to do ...

Real-Time Messaging Protocol (RTMP) was initially a proprietary protocol developed by Macromedia for streaming audio, video and data over the Internet, betw...

Yes, you can reset the IP configuration of your camera. This should be done in a situation where the camera is not acting the way it should be online. This ...

the PTZOptics producer pro kit includes an AKITIO external capture device that is designed to pull in up to 4 SDI sources into the included skull canyon NUC...

The PTZOptics cameras can all be put into a DHCP or Dynamic IP mode as long as they have the most recent firmware. If none of these work for you, please fee...