CRS Support System

Quick Start Section 28

• How do I get the PTZOptics camera up on my network (Quick Setup)
• Setting up your PT-JOY-G3
• A quick guide for setting up a PTZoptics NDI HX camera
• How do I set the PTZOptics camera to be on my network?
• How do I license a PTZOptics camera with NDI?

See all 28 articles

Streaming 16

• How do I set the static IP Address for my camera?
• The IP address setting tool is not finding my cameras?
• Setting up your static IP Address for a Mac.
• The camera can do MJPEG, H.264 and H.265, which one should I use?
• How many PTZ cams can I put on a gigabit network?

See all 16 articles

Camera Control 14

• How do I hook up my PTZ Joystick to multiple cameras?
• How to use/customize the Open Source control software
• What are the possible ways I can control my PTZoptics camera?
• Do you have the pinout of your VISCA cascade cables?
• If I set a preset using the remote control, can I call that preset from the IP interface?

See all 14 articles

USB extension 5

• How to extend USB 3.0 cabling for PTZoptics cameras?
• Managing USB power settings in Windows (DO THIS IF USING ANY USB EXTENSION)
• Are PTZOptics cameras backwards compatible with USB 2.0?
• Have you tested the Icron USB 3.0 Spectra 3001-15?
• USB 2.0 vs USB 3.0

Camera Tools 7

• User Manuals and data sheets
• Crestron & Extron Modules for PTZOptics
• IP Address Setting Tool, aka the Upgrade tool
• AMCAP USB camera configuration software (Windows Only)
• ONVIF Device manager

See all 7 articles

3rd-Party Integration 32

• Can I stream PTZOptics to YouTube Live with Wirecast?
• Can I control a PTZOptics camera with a Zoom Room?
• Can I gain far end camera control of PTZOptics camera in Zoom Video Conferencing?
• Do PTZOptics Cameras work with the TriCaster Mini?
• How do I integrate PTZOptics cameras with vMix?

See all 32 articles

Other Products 10

• Setting up the first generation serial joystick.
• Does the PT-Broadcaster work to Pan, Tilt, Zoom, And Focus any Camera?
• Do you have recommended joysticks?
• Do you have a quick start guide for the PT-Broadcaster
• PTZOptics SDK

See all 10 articles

Camera Issues 18

• USB Controller Bandwidth Exceeded [Windows Error Message]
• Comparison between SD CVBS (Composite Video) output [4:3] and HD HDMI / SDI output [16:9]
• I cannot use the IP Address Setting Tool or it does not work (Windows)
• Can you suggest a framerate converter to turn your signal into 1080p29.97?
• I need to change the resolution of my VL Z cam but I don't have an SDI monitor to see the OSD?

See all 18 articles

General 44

• Power Supply connector Specs?
• Are all outputs simultaneous for the cameras?
• Are the PTZ Optics cameras HDCP compliant?
• How do I change my Cameras Home position?
• How do I get a video feed out of the CVBS port?

See all 44 articles

NDI 20

• I am having issues pulling in the NDI®|HX feed after upgrading and licensing my camera
• Where do I upgrade to the newest firmware that will allow for NDI®|HX?
• I have my NDI®|HX feed working, but it doesn't quite look the best, is there anyway to optimize it?
• Setting up a Ubiquiti Network for PTZOptics & NDI®
• During the firmware process what do I do if I get the message "Upgrade file type does not match"

See all 20 articles

cad drawings 1

• area under construction

TallyLights 9

• What is TallyLights™ ?
• TallyLights™ NewTek TriCaster controller installation
• TallyLights™ OBS Controller Installation (Windows)
• TallyLights™ OBS Controller Installation (Mac)
• TallyLights™ vMix Controller Setup

See all 9 articles

Selecting the Right System for You 7

• How do I select the right camera for my conferencing needs?
• What Resolution camera do I need for Web Video Conferencing and Online Meetings?
• What Optical Zoom do I need for my Conference Room Camera?
• How to choose a USB camera for Small Rooms?
• How to choose a USB camera for Large Rooms?

See all 7 articles

Intel NUC 3

• Intel NUC FAQ
• Wireless USB Touch Screen Option
• Polycom VoiceStation 500, Bluetooth Connection Beeps while connected to NUC?

FAQ 3

• Does the Video Conferencing Bandwidth Speed Testing Tool work on UDP?
• Touch Screen with Lync inquiries
• What is the ideal bandwidth for video conferencing?

Logitech CC3000e 1

• Is the Logitech ConferenceCam CC3000e also usable with a 3rd party speaker/microphone?

Audio Comparisons 1

• Where can I find the Side by Side Audio recordings?

Acoustic Magic II 5

• Hows does this Device get its signal and power?
• Does this unit pick up sound from all around it? Or does it need to point at the users?
• Is the DB9 port on the back used for control?
• What is the suggested max range of this unit?
• Do you have any test recordings of this speakerphone?

ClearOne Chat 150 1

• Do you have any test recordings of this speakerphone?

Evoko Minto 4

• How to pair the Evoko Minto to your conference room computer
• Do you have any test recordings of this speakerphone?
• How long does the battery life last while fully charged?
• Im trying to use the USB connection from my computer as well as the audio connection but the USB connection won't work?

HuddlePod Air 0

Infocus Thunder 1

• Do you have any test recordings of this speakerphone?

Jabra Speak 510 2

• Jabra Speak 510 not connecting to bluetooth computer
• Do you have any test recordings of this speakerphone?

Konftel 55W 1

• Do you have any test recordings of this speakerphone?

Phoenix MT304 (Quattro3) 7

• How many Quattro 3's can I daisy chain together?
• Can the Quattro be mounted on a tripod or mic stand?
• How is this unit powered and how does it connect to my computer?
• Will this unit work with my Mac?
• Do you have any test recordings of this speakerphone?

See all 7 articles

Phoenix MT505 (The Spider) 5

• Do you have any test recordings of this speakerphone?
• Is the Phoenix Audio Spider MT505 plug and play?
• How many Phoenix Audio Spiders can I daisy chain together?
• Can this device be powered using a POE injector and a Cat5e cable?
• Can I add an external microphone to this unit?

Yamaha PJP20RU 3

• Do you have any test recordings of this speakerphone?
• Is it possible to daisy chain these units?
• How many Microphones does this speakerphone utilize?

Yamaha YVC1000 4

• Do you have any test recordings of this speakerphone?
• This unit keeps flashing an orange "tuning fork" button?
• I have this device but it seems to be not functioning correctly using the USB output.
• Does this device have any audio outputs so I can use it with my existing speaker system?

USB Audio Conferencing FAQ 0

Mersive Solstice 3

• Using Merisve in a typical scenario
• Mersive Solstice with Video Conferencing
• Does Mersive Solstice support VM Ware or installation on a Virtual Machine?

Crestron AirMedia 5

• Crestron AirMedia Deployment Guide
• AirMedia Operations Guide.
• Crestron AirMedia Spec Sheet
• Crestron AirMedia Webinar Friday 9AM EST
• I want to attend the Crestron AirMedia Webinar

Barco ClickShare 4

• Can you use multiple Barco ClickShare's in the same room?
• Can you explain how to use the Barco ClickShare iPad Link
• Barco ClickShare CSC-1 Audio Issue Solution
• I want to attend the Barco ClickShare Webinar

Spec Sheets 0

Product Manuals 0

How-To Documents 1

• How To Documents

PTZOptics Testimonials 2

• PTZOptics 20x-IP
• Leave a Testimonial!

Write your review here 1

• Write your review

Qt600 1

• How can we control the qt600?

Qt100 1

• How to use the Bluetooth for Qt100

Sound Masking FAQ 4

• Will there be installation instructions/directions?
• Will all of the cables be included?
• What tools are needed to install the sound masking system?
• What are the power requirements?

Pearl 2

• Would the Epiphan Pearl be used with your cameras?
• How is the analog audio handled with a Pearl?

Lecture Recorder 1

• Questions about Epiphan VGADVI Broadcaster and the Epiphan Lecture Recorder X2

Epiphan VGADVI Broadcaster 1

• Epiphan VGADVI Broadcaster

Using the Joystick Controller 1

• How can I remove a preset from the PT G4 Joystick Controller?

Zoom Rooms 2

• Are Zoom Room available for PC?
• How does camera control work with the Zoom Room?

General Zoom Questions 2

• Does Zoom ADFS SSO work with ADFS version 3.0? The online documentation is for version 2.0?
• Can you switch users in Zoom from Free to Pro/Business Licenses on the fly?

On Premise Deployments 1

• Can anyone set up a on-premise deployment for Zoom?

Installation of AVBot in Slack 2

• AVBot.io Installation
• How to find all rooms

General AVBot Operation 4

• How do I see all commands for the AVBot
• How do I add equipment to a room?
• How do I add resources to a room
• How to list all AVBot rooms...