General
General questions about the PTZoptics camera line.
We often see requests for the ability to add a live preview to the mobile control applications that are available for the PTZOptics cameras and until recent...
Wed, 7 Aug, 2019 at 7:33 AM
If utilizing your PTZOptics camera on a network you may need to know what ports the camera utilizes for basic operation(s). Please see the list below th...
Thu, 5 Mar, 2020 at 9:15 AM
If you prefer video instructions please watch the following video: https://youtu.be/ICTdJTHedJ0 The PTZOptics cameras features two (2) forms of I...
Fri, 21 May, 2021 at 7:55 AM
OSD Adjustment for Preset Recall Speed Applies to PT12X-XXX-XX-G2 / PT20X-XXX-XX-G2 / PT30X-XXX-XX-G2 model(s) The steps below will ...
Thu, 13 May, 2021 at 4:46 PM
Warning: Setting or adjusting network settings without talking to your network administrator could lead to conflicts with other equipment on your network. I...
Wed, 22 Jul, 2020 at 9:28 PM
Vertical FC is provided by the room...not the cam. There is no spec for min Vertical FC. However we do have a low min lux spec as well as built-in dyna...
Wed, 21 Apr, 2021 at 5:33 PM
Default the OSD menu to English - * # 1 - Star (*) then Pound (#) then 1. If this doesn't work, just enter the menu (in Chinese) go down 4 clicks (o...
Wed, 21 Apr, 2021 at 6:01 PM
Yes, there is a recommended wall mount for PTZOptics cameras. This Universal Thin Profile Ceiling Mount was designed specifically for an ideal way to wa...
Thu, 22 Apr, 2021 at 9:50 AM
The shortcut to see the current IP address of the camera - * # 4 - Star (*) then Pound (#) then 4. This will show you the current IP Address, the curren...
Thu, 22 Apr, 2021 at 10:40 AM
Set the IR address of the camera to 1 - * # F1 - Star (*) then Pound (#) then F1 Set the IR address of the camera to 2 - * # F2 - Star (*) then Pound (...
Thu, 22 Apr, 2021 at 3:42 PM