Quick Start Section
Quick Start documents to help you get up and running with your PTZOptics camera!
How do I sync up my camera with the audio? There are a few methods out there for testing a camera's latency from a certain output. The articles be...
Wed, 31 Mar, 2021 at 6:14 PM
This will show you how to determine the port to set on the SuperJoy for NDI®|HX control of a camera. Open PuTTY.exe and connect to the IP address of yo...
Tue, 14 Jun, 2022 at 11:37 AM
The PT Webcam 80 is a simple "Plug & Play" webcam with multiple features: Supports up to 1080p-30/25 fps with a wide 80° horizontal field o...
Wed, 15 Jun, 2022 at 11:12 AM
Here are a few steps to assist you in troubleshooting your Webcam: No image Check whether the USB cable is connected properly to the PC. Check whet...
Wed, 21 Jul, 2021 at 1:51 PM
The PTZOptics Producer kit is plug and play with a few caveats. You do need to download the newest driver for the Magewell (4) input SDI input card. h...
Mon, 13 Sep, 2021 at 4:16 PM
Our reward winning support team can be reached Monday - Friday from 8 am until 6 pm Eastern Standard time. You can reach them using one of the following...
Thu, 9 Jun, 2022 at 1:30 PM
These steps will help you determine the model camera you have and when it was produced. Using this information will help you load the correct firmware to yo...
Fri, 19 Aug, 2022 at 9:36 AM
If you have set your camera up with your network already, skip to step 7. If not, start at step 1 to connect your camera to the network and enter the P...
Fri, 28 Jan, 2022 at 12:45 PM
The cameras do work with the TriCaster Mini products, but the TriCaster SDI Mini does not accept the solid framerates cameras output in NTSC. This ...
Fri, 3 Jun, 2022 at 3:41 PM