To utilize the IR shortcuts you will need to press the displayed key combinations in succession to achieve the desired command.
For example if trying to display the current IP assignment using [*] + [#] + [4] we would first press the [*] button on the IR remote, then the [#] button on the IR remote and finally we would press the [4] button on the IR remote to have the camera display it's current IP configuration
IR Address Assignment
Allows you to assign your camera to a different IR Address so that you can control multiple cameras, up to four (4), from a single PTZOptics IR remote.
It is advisable to only have one (1) camera powered on at a time when performing changes to cameras that are not already assigned a unique IR Address.
Now to begin controlling the cameras after assignment simply press the corresponding "Camera Select" button on the IR Remote to the IR Assignment you made above.
If you believe your IR Remote has stopped working it is worth checking to make sure that your cameras IR Address and the IR Remotes "Camera Select" are matching.
Image Adjustment
Allows you to quickly flip the image vertically if the camera has been installed inverted or "upside-down"
DHCP & Static IP Address Assignment and IP Inquiry
Use the following commands to quickly modify the current network configuration between DHCP and our quick-set static IPs as listed below. You can also view the current IP configuration or reset to the factory default network settings.
[*] + [#] + [4]: Displays current IP address
[*] + [#] + [MANUAL]: Resets network configuration to factory default
Performing a factory default reset on the network configuration only resets the network configuration information and does not reset any custom passwords or control port assignments that have been made from the Web Interface.
System Operations
The following commands will allow you to factory default any OSD adjustment that have been made to the cameras image or to showcase the currently installed firmware version.
You can always locate the latest PTZOptics firmware available by using the PTZOptics Firmware Finder.
OSD Language Adjustment
The PTZOptics cameras feature the ability to quick change between English or Chinese language support by using the following commands for quick adjustment.
Please watch the following video covering the use of the PTZOptics IR Remote functions in more detail
https://www.youtube.com/watch?v=cZwagVDTAYA&list=PLyY0t7zWqRQrgJWo9Xl1159A-POvTT4wQ&index=2
Notes on IR Control and PTZOptics cameras...
IR will typically offer control up to 30' (10 meters) before the signal is no longer able to reliably reach the camera.
This distance can be even more limited if other IR emitting sources are in the same room.
IR requires line of sight for proper operation. The IR Receivers in the cameras are located about 1/2" to the right of the "Power" light and about 1/2" to the left of the "Standby" light as pictured.
If you need to extend the IR signal to a location that does not offer line of sight to the camera you can explore IR extension solutions such as those offered by Xantech.
You are unable to utilize a standard Universal IR Remote with the PTZOptics platform.
PTZOptics Support Information
If you continue to experience problems we'll be happy to try and assist you further by contacting the PTZOptics support team via one (1) of the methods listed below
PTZOptics Support Information
Phone: 1-800-486-5276 x.1004
e-Mail: support@ptzoptics.com
Ticket: https://help.ptzoptics.com/support/home
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